Privacy Policy

Last updated

This policy explains what personal information Kurchu Software Solutions collects through this website, why, how long we keep it and the rights you have — including under UK GDPR, US state privacy laws, Canada's PIPEDA and the UAE's Personal Data Protection Law.

01Who we are

Kurchu Software Solutions is a mobile app development company based in Lahore, Pakistan, working with clients in the United Kingdom, the United States, Canada and the United Arab Emirates. We are responsible for the personal information described in this policy.

For any privacy question or request, email info@kurchu.com.

02Information we collect

We only collect what we need to answer enquiries and run this website:

  • Enquiries you send us — your name, email address, company, phone number and anything you tell us about your project, budget or timeline. When you submit a project-brief form, your details are sent to our server and delivered to our inbox by our email provider, Resend. If that delivery fails, the form opens your own email app or WhatsApp with the message prepared instead.
  • Conversations with our AI assistant — the messages you type and any images you attach are sent to Google's Gemini API to generate a reply. We do not keep a stored history of these chats on our servers. Please do not share sensitive personal information in the chat.
  • Technical data — like most websites, our hosting provider records basic server logs (such as IP address, browser type and the pages requested) to keep the site secure and working.

03Cookies and tracking

This website does not use cookies, analytics tools, advertising trackers or similar technologies, and fonts are served from our own domain rather than third-party services.

If we add analytics or other tracking in future, we will update this policy first and ask for your consent wherever the law requires it.

04How we use your information

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

  • To reply to your enquiry, arrange calls and prepare proposals.
  • To deliver and manage projects if you become a client.
  • To keep this website secure and working properly.
  • To meet our legal, tax and accounting obligations.

06Who we share it with

We share personal information only with:

  • Service providers that help us operate — our email providers (including Resend, which delivers form submissions), WhatsApp, our hosting provider and Google (for the AI assistant).
  • Professional advisers such as lawyers and accountants, where needed.
  • Authorities, where the law requires it.
  • A successor business, if our business is ever reorganised or sold, under the same protections.

07International transfers

We are based in Pakistan, so information you send us is processed there, and some of our service providers process data in other countries. Where the law of your country requires it, we use appropriate safeguards for these transfers, such as contractual protections.

08How long we keep it

Enquiries that do not lead to a project are kept for up to two years after our last contact, then deleted. Client records are kept for the length of the engagement and afterwards for as long as legal, tax and accounting rules require.

09Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, to receive a copy in a portable format, and to withdraw consent. To make a request, email info@kurchu.com. We will respond within one month, and we will not treat you differently for exercising your rights.

  • United Kingdom — you can also complain to the Information Commissioner's Office (ICO).
  • United States — residents of California and other states with privacy laws can request access, correction and deletion; we do not sell or share personal information for targeted advertising.
  • Canada — under PIPEDA you can request access to and correction of your information, and complain to the Office of the Privacy Commissioner of Canada.
  • United Arab Emirates — under the Personal Data Protection Law you can request access, correction and erasure, and object to certain processing.

10Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children under 16; if you believe a child has contacted us, email us and we will delete their information.

11Security

We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and limiting access to the people who need it. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a problem occurs.

12Changes to this policy

We will update this page when our practices change and show the date of the latest version at the top.